Knowledge Base & Answers

Frequently Asked Questions

Everything you need to know about dynamic redirection, print scaling, and foot traffic analytics.

How does dynamic QR code redirection work?

When you create a dynamic QR code on QRCamp, the printed code contains a high-speed routing link. When a customer scans it with their mobile camera, our global network instantly directs them to your destination website. You can change that destination URL anytime in your dashboard without reprinting the physical code.

What happens if our promotion exceeds the monthly scan quota?

We know how important foot traffic and sales campaigns are. QRCamp includes an automated 3-day grace period during unexpected surges. Your codes continue scanning smoothly so your customers never experience dead links, giving you plenty of time to review your tier.

Can I download print-ready vector formats for commercial billboards and menus?

Yes! Every code generated in QRCamp can be downloaded as an infinitely scalable vector SVG file (which opens perfectly in Adobe Illustrator or CorelDraw) or as high-density 300 DPI PNG images tailored for commercial offset and digital printing presses.

How does QRCamp collect scan analytics while protecting visitor privacy?

We take privacy seriously. Our analytics engine records aggregate footfall metrics—such as city, country, time of day, and device operating system (iOS vs. Android)—without collecting personally identifiable information or tracking individuals across the web.

Can I customize brand colors, corner shapes, and embed our company logo?

Yes. The Campaign Studio allows full control over foreground and background colors, modern corner patterns (geometric, rounded, micro-dots), and scratch-resistant optical error recovery so your codes scan reliably even on rough textures or with centered logos.

Can my team organize codes by store location or department?

Absolutely. You can group QR codes into dedicated campaigns—such as "Table Menus", "Storefront Windows", or "Product Packaging"—making it easy to manage multiple locations and seasonal drops from one clean workspace.

Have specific requirements?

Our support specialists and solutions engineers are always available to assist with custom domain setups or high-volume packaging deployments.